{"id":30687,"date":"2021-07-07T12:15:54","date_gmt":"2021-07-07T12:15:54","guid":{"rendered":"https:\/\/makemoneyinlife.com\/?p=30687"},"modified":"2021-07-07T12:15:55","modified_gmt":"2021-07-07T12:15:55","slug":"5-reasons-why-you-should-use-social-media-monitoring-in-business","status":"publish","type":"post","link":"https:\/\/makemoneyinlife.com\/5-reasons-why-you-should-use-social-media-monitoring-in-business","title":{"rendered":"5 reasons why you should use social media monitoring in business"},"content":{"rendered":"\n
Do you know that about 48% of Earth habitats are social media users? I bet there are your customers among these 3.78 billion people. In 2020, the number of social accounts per user was 8.8 on average. It means that your client is on at least 5-6 social platforms! <\/p>\n\n\n\n
On social networks, your customer can post not only photos and tweets about their work routine, news, and leisure but also discuss your company with other users.<\/p>\n\n\n\n
Sometimes, your clients become your brand advocates who tell their friends and colleagues about your excellent service. However, it sounds too good to be true. Unfortunately, companies give negative feedback on their products online far more often.<\/p>\n\n\n\n
Ignoring what the web is talking about your brand can cause a PR scandal. <\/p>\n\n\n\n
Luckily, you can prevent the disaster by using social media monitoring or social listening. It lets you keep track of any discussion, review, and brand mention on social platforms. <\/p>\n\n\n\n